Terms and Conditions

About these terms

These terms and conditions govern your use of the Fix My Website Speed website and services. By using this website or engaging our services, you agree to these terms.

Our services

Fix My Website Speed provides website speed auditing and optimisation services. We operate as a service of One Blue Pixel.

Free speed checks

Free speed checks are provided at our discretion. We aim to deliver reports within 1 working day but do not guarantee specific turnaround times. The report is provided for informational purposes and does not constitute a guarantee of results.

Paid services

All paid work is agreed in writing before it begins, with a clear scope and fixed price. Payment terms will be outlined in the project agreement. We require payment before work begins unless otherwise agreed.

Results

While we aim to deliver measurable speed improvements, the exact results depend on factors including your hosting environment, content management practices, and third-party services. We do not guarantee specific speed scores or search rankings.

Access and responsibility

Where we require access to your website or hosting account, you are responsible for providing accurate credentials. We will handle all access securely and remove our credentials once work is complete. We recommend taking a full backup before any work begins, and we will take our own backup as a precaution.

Liability

We take reasonable care in all work we carry out. However, we are not liable for any indirect or consequential loss arising from our services, including lost revenue, data loss, or business interruption, except where caused by our negligence.

Intellectual property

All content on this website, including text, design, and code, is owned by One Blue Pixel unless stated otherwise. You may not reproduce or redistribute any content without written permission.

Website use

You must not use this website in any way that is unlawful, harmful, or fraudulent. We reserve the right to restrict access to any user who misuses the site.

Changes to these terms

We may update these terms from time to time. Changes will be posted on this page. Continued use of the site after changes constitutes acceptance of the updated terms.

Governing law

These terms are governed by the laws of England and Wales.

Contact

If you have questions about these terms, contact us at josh@onebluepixel.co.uk.